Privacy and cookies
Data controller
LE GAETANA, simplified joint-stock company with a sole shareholder (SASU) with share capital of 10 000 €, RCS Pointe-à-Pitre 983 480 450, registered office: Hôtel le Gaetana, Route de Sofaïa, 97115 Sainte-Rose. Contact: reservation@legaetanahotel.com.
Data we receive
Contact form and emails: name, email, optional phone number and message content, to answer your request. Kept for 3 years after the last exchange.
WhatsApp and phone: exchanges go through these services, to answer your questions and organise your stay.
Bookings: bookings and payments are made on the secure Mister Booking engine (secure-direct-hotel-booking.com), in a new tab. The data entered is used to manage the stay, invoicing and payment (see our terms and conditions).
Tickets: ticket purchases are made through the Kiwol module on the Events page, subject to Kiwol’s terms.
Remembering your dates
To save you re-typing, the site keeps the last dates and number of guests chosen in the booking bar in your browser (local storage). This information stays on your device, is not sent to us and is not used to track you. You can delete it by clearing this site’s data in your browser.
Analytics and advertising cookies
No analytics or advertising tool is currently active on this site. If we add any (Google Analytics, Google Tag Manager, Meta Pixel), they will only load with your consent.
Your choice (accept or decline) is kept for 6 months. You can change it at any time with the “Manage cookies” link at the bottom of every page. Declining does not prevent you from using the site or booking.
Third-party content
The Kiwol ticketing and the OpenStreetMap map (loaded only if you click “Show the map”) come from other websites, which may collect data under their own rules.
Hosting
The site is hosted by Hostinger International Ltd, 61 Lordou Vironos Street, 6023 Larnaca, Chypre.
Retention periods
Messages (form, email, WhatsApp): 3 years after the last exchange.
Booking and invoicing data: for the duration of the customer relationship, then 10 years for accounting records (legal obligation).
Cookie choice: 6 months. Analytics and advertising cookies, if you accept them: 13 months maximum.
Dates remembered by the booking bar: on your device, until you delete them.
Your rights
You can access, rectify or erase your data, object to its processing or request its portability by writing to reservation@legaetanahotel.com. You may also lodge a complaint with the CNIL, the French data protection authority (www.cnil.fr).